Kapitel 9: Ethik und Grenzen in Ihrem Unternehmen Lenormand

Overview

As a professional card reader, maintaining clear ethics and boundaries is essential to running a successful business. Clients come with varied expectations, emotions, and concerns, so setting firm but fair policies will protect both you and your practice.

This chapter covers:

• Ethical standards in client readings

• Handling difficult or sensitive topics professionally

• Setting strong boundaries with clients

• Managing energy and avoiding burnout

  
  

9.1 Ethical Standards in Your Business

1. Confidentiality & Professionalism

• Never share client readings without permission.

• Keep all discussions private, whether online or in-person.

• If sharing reading examples for marketing, anonymize details.

2. Giving Responsible Guidance

• Clarify what Lenormand can and cannot do. Clients may assume you can predict exact future events, but Lenormand offers insights and possibilities.

• Encourage self-empowerment. Shift the focus from fixed predictions to how clients can make informed choices.

• Offer realistic advice rather than absolutes (e.g., "This energy suggests financial growth if you take action,"rather than "You will win the lottery.").

3. Ethical Pricing & Business Integrity

• Be transparent about your rates, reading length, and policies.

• Avoid upselling unnecessary services (e.g., "You need to buy another reading to clear this energy").

• Respect clients' financial situations—offer value without pressure.

9.2 Handling Difficult Questions & Situations

1. How to Respond to Sensitive Topics

Topic	How to Handle It
Health & Medical	Let’s explore what you can focus on for better balance and self-care.
Pregnancy & Fertility	“Let’s see if the cards reveal emotional or physical factors related to this journey.”
Legal & Financial	“Let’s see what influences are at play and what actions you might take to improve your outcome.”
Third-Party Readings	"I focus on the querent’s perspective—let’s see what you need to know about this situation."
Death & Life Expectancy	“Instead, let’s explore how you can find peace or healing in this situation.”

2. Managing Clients Who Expect “Yes/No” Fortune-Telling

• Clients may want absolute answers, but Lenormand reveals possibilities, not guarantees.

• Offer insight-based responses:

  • Instead of "Will I get the job?", reframe as "What can I do to improve my chances?"

  • Instead of "Will my partner leave me?", reframe as "What energy surrounds this relationship?"

    
    

3. Clients Who Keep Asking the Same Question

• Some clients will repeat the same question, hoping for a different answer.

• Set a policy on re-reads (e.g., “I recommend waiting at least two weeks before revisiting the same question”).

• If a client insists, gently explain:

  • "The cards have already answered. Let’s explore a different angle instead."

Practice:

• Write a polite response to a client who asks about pregnancy, legal matters, or third-party readings.

9.3 Setting Strong Boundaries with Clients

1. Defining Your Policies

• Decide what you will and won’t read on. If there are topics you avoid, make it clear on your website or booking page.

• Set limits on free follow-ups. Example: “Each session includes one clarifying question; additional follow-ups require a new session.”

• Clearly outline refund and cancellation policies to avoid misunderstandings.

2. Managing Overly Dependent Clients

Some clients may become emotionally dependent on readings and expect daily guidance.

• Encourage self-trust: “Lenormand is a tool for insight, but your choices shape the outcome.”

• Suggest self-reflection: “Try journaling between sessions to track how situations unfold.”

• Set session frequency limits: If someone asks for readings too often, say “I recommend giving the energy time to shift before another reading.”

3. Protecting Your Energy & Time

• Do not let clients overstep boundaries. If they message outside business hours, wait to respond.

• Limit last-minute bookings if it disrupts your workflow.

• If a reading feels energetically draining, take a break.

Practice:

• Write a firm but polite message to decline a request that crosses your boundaries.

9.4 Avoiding Burnout & Managing Energy

1. Recognizing Burnout Signs

• Feeling emotionally drained after readings.

• Losing motivation for your business.

• Feeling pressured to always be available.

2. Strategies for Balance

• Set working hours and stick to them.

• Take breaks between readings to reset your energy.

• Cleanse your space regularly (e.g., sound cleansing, energy clearing).

• Limit draining clients—not every client is a good fit for your energy.

3. Knowing When to Say No

• If a client disrespects your boundaries, you are allowed to decline the reading.

• If a client repeatedly ignores your policies, you can refuse service in the future.

• If a reading does not feel right, trust your intuition and decline professionally.

Example Response:"I don’t feel aligned with this request, so I won’t be providing a reading. I encourage you to seek insight from another practitioner who may be a better fit."

Practice:

• Create a personal energy reset routine for after difficult readings.

Next Lesson: Chapter 10 - Advanced Lenormand Techniques

This lesson will cover:

• How to refine your accuracy through card positioning.

• Using mirroring and knighting in the Grand Tableau.

• Blending structured meanings with intuitive flow.