Chapter 9: Ethics & Boundaries in Your Lenormand Business
- Cristina Santos

- Feb 16
- 3 min read
Updated: Feb 18

Overview
As a professional card reader, maintaining clear ethics and boundaries is essential to running a successful business. Clients come with varied expectations, emotions, and concerns, so setting firm but fair policies will protect both you and your practice.
This chapter covers:
Ethical standards in client readings
Handling difficult or sensitive topics professionally
Setting strong boundaries with clients
Managing energy and avoiding burnout
9.1 Ethical Standards in Your Business
1. Confidentiality & Professionalism
Never share client readings without permission.
Keep all discussions private, whether online or in-person.
If sharing reading examples for marketing, anonymize details.
2. Giving Responsible Guidance
Clarify what Lenormand can and cannot do. Clients may assume you can predict exact future events, but Lenormand offers insights and possibilities.
Encourage self-empowerment. Shift the focus from fixed predictions to how clients can make informed choices.
Offer realistic advice rather than absolutes (e.g., "This energy suggests financial growth if you take action,"rather than "You will win the lottery.").
3. Ethical Pricing & Business Integrity
Be transparent about your rates, reading length, and policies.
Avoid upselling unnecessary services (e.g., "You need to buy another reading to clear this energy").
Respect clients' financial situations—offer value without pressure.
9.2 Handling Difficult Questions & Situations
1. How to Respond to Sensitive Topics
Topic | How to Handle It |
Health & Medical | Let’s explore what you can focus on for better balance and self-care. |
Pregnancy & Fertility | “Let’s see if the cards reveal emotional or physical factors related to this journey.” |
Legal & Financial | “Let’s see what influences are at play and what actions you might take to improve your outcome.” |
Third-Party Readings | "I focus on the querent’s perspective—let’s see what you need to know about this situation." |
Death & Life Expectancy | “Instead, let’s explore how you can find peace or healing in this situation.” |
2. Managing Clients Who Expect “Yes/No” Fortune-Telling
Clients may want absolute answers, but Lenormand reveals possibilities, not guarantees.
Offer insight-based responses:
Instead of "Will I get the job?", reframe as "What can I do to improve my chances?"
Instead of "Will my partner leave me?", reframe as "What energy surrounds this relationship?"
3. Clients Who Keep Asking the Same Question
Some clients will repeat the same question, hoping for a different answer.
Set a policy on re-reads (e.g., “I recommend waiting at least two weeks before revisiting the same question”).
If a client insists, gently explain:
"The cards have already answered. Let’s explore a different angle instead."
Practice:
Write a polite response to a client who asks about pregnancy, legal matters, or third-party readings.
9.3 Setting Strong Boundaries with Clients
1. Defining Your Policies
Decide what you will and won’t read on. If there are topics you avoid, make it clear on your website or booking page.
Set limits on free follow-ups. Example: “Each session includes one clarifying question; additional follow-ups require a new session.”
Clearly outline refund and cancellation policies to avoid misunderstandings.
2. Managing Overly Dependent Clients
Some clients may become emotionally dependent on readings and expect daily guidance.
Encourage self-trust: “Lenormand is a tool for insight, but your choices shape the outcome.”
Suggest self-reflection: “Try journaling between sessions to track how situations unfold.”
Set session frequency limits: If someone asks for readings too often, say “I recommend giving the energy time to shift before another reading.”
3. Protecting Your Energy & Time
Do not let clients overstep boundaries. If they message outside business hours, wait to respond.
Limit last-minute bookings if it disrupts your workflow.
If a reading feels energetically draining, take a break.
Practice:
Write a firm but polite message to decline a request that crosses your boundaries.
9.4 Avoiding Burnout & Managing Energy
1. Recognizing Burnout Signs
Feeling emotionally drained after readings.
Losing motivation for your business.
Feeling pressured to always be available.
2. Strategies for Balance
Set working hours and stick to them.
Take breaks between readings to reset your energy.
Cleanse your space regularly (e.g., sound cleansing, energy clearing).
Limit draining clients—not every client is a good fit for your energy.
3. Knowing When to Say No
If a client disrespects your boundaries, you are allowed to decline the reading.
If a client repeatedly ignores your policies, you can refuse service in the future.
If a reading does not feel right, trust your intuition and decline professionally.
Example Response:"I don’t feel aligned with this request, so I won’t be providing a reading. I encourage you to seek insight from another practitioner who may be a better fit."
Practice:
Create a personal energy reset routine for after difficult readings.
Next Lesson: Chapter 10 - Advanced Lenormand Techniques
This lesson will cover:
How to refine your accuracy through card positioning.
Using mirroring and knighting in the Grand Tableau.
Blending structured meanings with intuitive flow.







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